PORTFOLIO ITEMS

design services

Terms and Conditions

Requirements for Design: 

Where we are required to use supplied information, it is the client(s) responsibility to ensure accuracy of all supplied information. Company Logos: If these are to be provided for use, please supply them editable is available and Hi-Res (300dpi). Full contact details including post codes. Full contact Numbers including office telephone number(s), fax and any other contact numbers you wish to include. Full email & web address: Copy / Text / Straplines: Full copy for publications or leaflets. 

Design Rates:

PLEASE NOTE: All quotes are inclusive of services as mentioned here but are subject to the exact specifications stated in your bespoke quote. Electronic copies of all correspondence are kept on file. Client privacy and confidentiality is always maintained.

The price agreed will include all artwork and design from start, to print-ready artwork. (As agreed in original specifications). Quotes include the following: 
All designs will be developed to your requirements as outlined in detail in the quote.
Typesetting and design following approval of chosen designs.
Image manipulation to enhance photographs or create backgrounds etc. where required. 
Final proofs for sign off will be supplied as PDF and full colour proofs, and are NOT 100% COLOUR ACCURATE. 
Checking the proof for errors, throughout production.
Match Proof Amendments: If required, once we have seen the printers’ match proof, we will include the cost of amendments should they be required, where such amendments are agreed to be a result of error in our design department. 
Any enhancements required to perfect the quality of the production, which may only become apparent at the match proof stage, will also  be included in the price unless they are advised to be the result of a problem in the printing process. (Please see disclaimer). 

Additional Design Costs:

 Additional design requirements will be chargeable as follows: 
We will honour the quoted figure, final amendments to copy etc. will be included in this final price. Should any cost-incurring matters arise  throughout the duration of the job, we will inform you immediately. 
Extra Studio Time: The Original Quote may cover up to 1 hour of additional work, once the design is complete and the job is considered to be ready for print. This may involve re-writing of copy or enhancing images etc. (where the alterations will not disrupt the design of the whole publication/suite of items).
Alterations that involve more
than 1 hour of extra work, will incur extra costs charged at our current studio rate, we will always discuss additional charges with you first.
Supply of Artwork: We will require the client to sign a print authorization form or reply with their approval to an email specifically detailing final proof artwork, prior to releasing the artwork for print. This ensures that both parties have thoroughly checked the proofs and are satisfied that they are ready to go to press. Once each job has been approved and signed off, Wildfire Creative cannot be held financially responsible for any copy or image errors discovered during or post printing. 

* IT IS THE CLIENT'S RESPONSIBILITY TO ENSURE ALL COPY, SPELLING AND CONTENT IS CORRECT AND THAT ALL IMAGES SUPPLIED TO WILDFIRE CREATIVE, BY THE CLIENT, ARE THE PROPERTY OF THE CLIENT AND THAT THE CLIENT HAS FULL COPYRIGHT TO USE THE IMAGES SUPPLIED FOR THE PURPOSE FOR WHICH THEY ARE INTENDED.


Payment Terms:

PAYMENT 1: 
A 50% DEPOSIT payment to start the contract
To cover initial set-up costs, proof printing & delivery.

BALANCE PAYMENT 2: 
A 50% balance payment on completion
Artwork for printing will be released to the client and/OR printing house upon receipt of sign off and this final payment.
Delayed payments may delay the print deadline, it is likely, in this event, that extra press costs will be incurred. Extra costs from the printing house in this event will be payable by the client. Wildfire Creative cannot cover such re-scheduling costs incurred in the event of an unpaid invoice.

PRINT PAYMENTS: 
A 100% Balance payment with print order. 
The printers will start the print production upon receipt of payment. This is due to the nature and value of the work. Orders of goods with a value less than £250 are payable on Delivery.

Disclaimer: 

Wildfire Creative are committed to ensuring that all digital files supplied are done so to the highest standard. Every effort is made to eliminate error. Any elements of a supplied job which are a cause for concern at any time during the proofing process, must be raised prior to press-pass. 

When the client has signed-off the artwork, Wildfire Creative are legally bound to ensure the files remain in this state. Match proofs, if used, are signed off to the print company/representative and any further issues should be addressed to them. At this point, the job is the responsibility of the printer who is obliged to follow the instructions of the client. 

All last minute alterations suggested by the client or person(s) in charge of managing the print process, must be subject to specific directions and allocated responsibility. Items for correction/alteration which are required to be completed by Wildfire Creative must be clearly stated. Wildfire will then complete the requested work which must be signed off again by the client prior to print. 

Items which are taken on as the responsibility of the print company or person(s) employed to manage the print process, are the responsibility of the printer/manager of the print stage and must be completed and approved by the client prior to print. 

At the point when all print specifications are agreed with the printing company, Wildfire are obliged to follow given advice and instructions outlined by the printer. Wildfire Creative cannot be held financially responsible for unexpected complications at print and finishing stages, providing all given instructions are complete, relevant to the job in hand and have been adhered to.

All Quotes are valid for 30 days from quote date. Prices are quoted ex. VAT unless stated.

Instruction from the client, by any means, written or verbal, is taken as acceptance of these Terms & Conditions. Once the invoice has been raised and the work has started The Client and Wildfire Creative are bound by these Terms.  

We are be happy to discuss any of these prices and terms with you prior to agreement. 
Thank you for your enquiry, we look forward to working with you in the near future.


NOTE: These Terms & Conditions may be changed by Wildfire Creative at any time and without notice or prior warning.